Terms and Conditions

1. Introduction and Acceptance

Welcome to Deepverse BV, an AI-powered hiring and recruitment platform. These Terms and Conditions ("Terms") govern your use of our services, website, and applications (collectively, the "Service").

Service Provider: Deepverse BV, Rijvisschestraat 132/003, 9000 Gent, Belgium (VAT: BE 0771 668 850)

By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our Service.

2. Service Description

Deepverse BV provides an AI-powered recruitment and hiring platform that includes:

• Resume Analysis: Automated parsing and analysis of candidate documents
• Candidate Matching: AI-driven job-candidate compatibility scoring
• Document Generation: Automated creation of job descriptions, offers, and contracts
• Multi-tenant Platform: Company-specific data isolation and role-based access
• Communication Tools: Integrated email and candidate management features

We reserve the right to modify, suspend, or discontinue any part of our Service at any time with reasonable notice.

3. User Accounts and Eligibility

3.1 Account Registration

To use our Service, you must:

• Be at least 18 years old and have legal capacity to enter into contracts
• Provide accurate and complete registration information
• Maintain the security and confidentiality of your account credentials
• Use a valid business email address for account verification

3.2 Account Responsibilities

• You are responsible for all activities under your account
• You must notify us immediately of any unauthorized use
• You may not share your account credentials with third parties
• You must keep your account information current and accurate

4. Acceptable Use Policy

4.1 Permitted Uses

You may use our Service for legitimate business purposes related to recruitment and hiring activities.

4.2 Prohibited Activities

You agree not to:

• Use the Service for any unlawful purpose or in violation of applicable laws
• Upload malicious software, viruses, or harmful code
• Attempt to gain unauthorized access to our systems or user accounts
• Reverse engineer, decompile, or attempt to extract source code
• Use automated scripts or bots to access the Service without permission
• Share or distribute confidential candidate information inappropriately
• Engage in discriminatory hiring practices or illegal activities
• Interfere with the proper functioning of the Service

5. Data Processing and Privacy

Your use of our Service involves the processing of personal data. Our data processing practices are governed by our Privacy Policy, which forms an integral part of these Terms.

5.1 Your Data Responsibilities

As a user of our Service, you agree to:

• Only upload and process data you have legal authority to use
• Obtain necessary consent from candidates before processing their data
• Comply with applicable data protection laws (GDPR, CCPA, etc.)
• Ensure candidate data is accurate and up-to-date
• Respect candidate rights regarding their personal data

5.2 Data Security

We implement industry-standard security measures, but you also have responsibilities to protect data by using strong passwords and following security best practices.

6. Intellectual Property Rights

6.1 Our Rights

All rights, title, and interest in the Service, including but not limited to software, algorithms, designs, trademarks, and content, are owned by Deepverse BV or our licensors.

6.2 Your Rights

You retain ownership of any data, content, or materials you upload to our Service. You grant us a limited license to use, process, and analyze this content solely to provide our services.

6.3 Feedback

Any feedback, suggestions, or ideas you provide may be used by us without obligation or compensation to you.

7. Payment Terms and Billing

7.1 Subscription Fees

Use of certain features may require payment of subscription fees as outlined in our pricing plans.

7.2 Payment Processing

• Fees are charged in advance on a monthly or annual basis
• All payments are processed securely through third-party payment providers
• Taxes may apply based on your location
• Failed payments may result in service suspension

7.3 Refunds

Refunds are generally not provided except as required by law or in cases of service failure on our part.

8. Service Availability and Support

8.1 Service Level

While we strive for high availability, we do not guarantee uninterrupted access to our Service. Scheduled maintenance and updates may temporarily affect availability.

8.2 Support

We provide customer support through email and our platform. Response times may vary based on your subscription level and the nature of your inquiry.

9. Limitation of Liability

To the fullest extent permitted by law, Deepverse BV shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use.

Our total liability for any claims arising from or related to the Service shall not exceed the amount paid by you for the Service in the 12 months preceding the claim.

Important: Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of these limitations may not apply to you.

10. Indemnification

You agree to indemnify and hold harmless Deepverse BV from any claims, damages, losses, or expenses arising from:

• Your use of the Service in violation of these Terms
• Your violation of applicable laws or regulations
• Infringement of third-party rights
• Your data or content uploaded to the Service

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting us or using account closure features in the platform.

11.2 Termination by Us

We may suspend or terminate your access to the Service if you violate these Terms or engage in prohibited activities.

11.3 Effect of Termination

• Your access to the Service will cease immediately
• We will delete your data according to our data retention policies
• You remain liable for any outstanding fees
• Provisions regarding intellectual property, liability, and governing law survive termination

12. Changes to Terms

We may update these Terms from time to time to reflect changes in our Service, legal requirements, or business practices. We will notify you of material changes by:

• Posting updated Terms on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

Continued use of our Service after such modifications constitutes acceptance of the updated Terms. If you do not agree to the changes, you should discontinue use of the Service.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of Belgium, without regard to conflict of law principles.

13.2 Jurisdiction

Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of Gent, Belgium.

13.3 Alternative Dispute Resolution

Before pursuing legal action, we encourage you to contact us directly to resolve any disputes. Many issues can be resolved through good faith discussion.

14. Miscellaneous

14.1 Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Deepverse BV regarding the Service.

14.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

14.3 Waiver

No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term.

14.4 Assignment

You may not assign these Terms without our written consent. We may assign our rights and obligations under these Terms without notice.

14.5 Force Majeure

We shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or technical failures.

15. Acknowledgment

By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. You also acknowledge that you have read and understood our Privacy Policy and Cookie Policy.

Effective Date: These Terms are effective as of the last updated date shown above and apply to all users of the Service.